International Shipping
Did you know the majority of US-based online stores do not ship to international destinations? Tens Units values our international customers and will gladly ship internationally via Airmail Parcel Post or FedEx Insured. Shipping rates are determined by the total cost of the order.
The package will arrive to the countries Customs Office in 3-10 days. Please note that during holiday peak period shipping times the custom processing time may delay the normal delivery time of your order. Please check www.usps.com for exact shipping times to specific countries.
The receiver will be responsible for any custom charges such as duty or taxes collected at the time of delivery. All taxes and duties are the responsibility of the purchaser.
If an order is returned back from customs as unclaimed package or refused to pay taxes and duties and its been more then 30 days only a store credit will be issued with the return shipping deducted.
A Tens Units Customer Service Representative may call you prior to shipment for order verification.
We DO NOT ship to the following countries:
- Liberia
- Nigeria
- Niger
- Lebanon
Certain Countries will require extra verification for your order. This process may delay the shipment time.